Zero-Touch Operations: Complete Automation of Healthcare Workforce Management
Healthcare RCM Company
Revenue Cycle Management companies employ large teams of remote workers across multiple time zones. We built a complete, zero-touch workforce management ecosystem that transformed operations from manual to fully automated.
At a Glance
Key results and metrics from this project.
The Challenge
Traditional time-tracking systems required manual clock-ins, supervisor approvals, and extensive data entry to transfer information into payroll systems. Errors were common, compliance reporting was tedious, and the administrative burden limited the company's ability to scale efficiently.
The Solution
What we built to solve the challenge.
- Single-click clock-in/clock-out with biometric verification
- Manager command center with real-time attendance
- Employee self-service portal for PTO and schedules
- Mobile-first design with native iOS/Android apps
- Real-time payroll integration with ADP, Paychex, Gusto
- Automated FLSA compliance and FMLA tracking
- Multi-location and multi-timezone support
- Complete audit trails for regulatory requirements
- Intelligent Attendance Automation with anomaly detection
- AI-Powered Scheduling Engine for optimal shifts
- Predictive Analytics for workforce intelligence
- Automated Time-Off approval workflows
Key Capabilities
Technology Stack
The Business Impact
Measurable results and transformation.
Administrative staff previously spending 20+ hours per week on attendance management now focus on strategic HR initiatives. The company passed regulatory audits with zero findings.
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