We Built the Brain Behind a $10M Estate Business
Concierge Property Services
A South Florida property manager was drowning in admin work. 40+ hours a week managing ultra-luxury coastal estates. We built a dual-portal system that handles inspections, auto-generates client reports, and predicts maintenance before it becomes a problem. Now they run everything from one dashboard.
At a Glance
Key results and metrics from this project.
The Challenge
Concierge Property Services provides meticulous oversight of ultra-luxury coastal estates for high-net-worth individuals who spend significant time away from their South Florida properties. The business model demands exceptional attention to detail: weekly property inspections, coordination of maintenance and repairs, mail forwarding, package management, vehicle care, and comprehensive reporting to discerning clients who expect nothing less than perfection. Before our engagement, the company faced a critical scaling challenge. Every aspect of their service, from property inspections to client reporting, required manual effort. Creating weekly reports with photos and videos took hours per property. The owner was spending 40+ hours weekly on administrative tasks instead of growing the business.
The Solution
What we built to solve the challenge.
- Dual-branded portals for staff and property owners
- Real-time property dashboard with visual health indicators
- Mobile-first inspection interface with photo uploads
- Interactive floor plans with maintenance zones
- PostgreSQL with full audit trails and version history
- Automated scheduling engine for inspections and services
- Multi-property data isolation with role-based access
- Real-time sync between staff and client portals
- OpenAI GPT Property Advisor that answers owner questions instantly
- Predictive maintenance using historical data patterns
- Auto-generated inspection reports with severity scoring
- Smart scheduling that optimizes staff routes and timing
Key Capabilities
Technology Stack
The Business Impact
Measurable results and transformation.
The transformation has been profound and measurable. Tasks that previously required hours of manual work now happen automatically. The owner reports spending 90% less time on administrative tasks and 90% more time on strategic growth and client relationships. The 24/7 portal access provides unprecedented transparency and peace of mind. Clients can check on their property anytime, anywhere, without waiting for scheduled reports or phone calls. No competitor in the South Florida luxury property management market offers this level of technology-enabled service.
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